Introduction

This Privacy Policy (the "Policy") applies to your use of the website and services provided by Indiplex Pvt. Ltd. (referred to as "Indiplex," "we," "our," or "us"). This Policy outlines how we collect, use, store, and safeguard your personal information when you access our website, applications, or services. By using our services, you agree to the collection and use of information in accordance with this Policy.

1. Information We Collect

We collect personal information ("Personal Information") that you provide when you use our services, including but not limited to:

• Personal Details: Name, email address, phone number, and other contact information.
• Financial Information: Payment details such as credit card/debit card information, bank account details (where applicable), and transaction history.
• User Activity Information: Usage data, IP addresses, browser type, and location data to understand how users interact with our website and services.

If you choose to connect your account with third-party services (such as social media accounts or payment gateways), we may also collect data from these accounts, subject to your consent.

2. How We Use Your Information

The information we collect from you is used for the following purposes:

• To provide, improve, and personalize our services.
• To process transactions and send related notifications.
• To communicate with you, including for customer support, service updates, and promotional offers (if you have subscribed to such communications).
• To analyze and enhance user experience and service security.
• To comply with legal requirements and enforce our Terms and Conditions.

3. Data Retention and Storage

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law. We implement reasonable security measures to protect your data; however, due to the inherent risks of the internet, we cannot guarantee complete security.

4. Sharing of Information

We do not sell or rent your Personal Information to third parties. However, we may share your data with:

• Service Providers: Trusted third-party vendors who assist in the operation of our services, such as payment processors, hosting services, and customer support platforms.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes (e.g., court orders, government requests).
• Affiliates and Acquirers: In the event of a business transaction (e.g., merger, acquisition), your information may be transferred to the new entity, provided the new entity adheres to this Policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience on our website. Cookies help us remember your preferences and provide personalized content. You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect some features of our services.

6. User Rights

You have the right to:

• Access, update, or delete your Personal Information.
• Withdraw your consent for processing your data at any time (where processing is based on consent).
• Object to or restrict certain processing activities.

To exercise these rights, please contact us using the information provided below.

7. Security

We take the security of your Personal Information seriously and implement industry-standard security practices to safeguard it. While we strive to protect your data, we cannot guarantee complete security due to the nature of the internet.

8. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

Indiplex Pvt. Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated date will be reflected at the top of the Policy. Your continued use of our services after the changes are made constitutes your acceptance of the revised Policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights under this Policy, please contact us at:

Indiplex Pvt. Ltd.
(U66190PN2024PTC227628)
Office No. 528, 5th Floor, Gera's Imperium Rise,
Hinjawadi Phase 2 Rd, Opposite Wipro Circle, Phase 2,
Hinjawadi Rajiv Gandhi Infotech Park,
Hinjawadi, Pune, Pimpri-Chinchwad, Maharashtra 411057.